TYREDOG PRODUCT WARRANTY
2 YEAR PRODUCT WARRANTY
Zylux Distribution Pty. Ltd. (ABN: 66 101 378 009) warrants to the Customer that any TYREDOG TPMS kit purchased after the 1st August 2021, is substantially free from defects in materials and workmanship under normal use for a period of 2 Year from the Date of Purchase (Excl. Batteries) when Purchased through an Australian / New Zealand Authorised Dealer / Retailer.
Please ensure you keep a copy of your receipt on file as this will be required for proof of purchase and to validate your warranty.
Obtaining Warranty Service
Within the warranty period, the Customer must contact the authorised Dealer / Retailer where the product was purchased or alternatively you can contact the Zylux (Tyredog) service centre through one of the following methods:
Phone: (03) 9482 2203
If the Authorised Supplier and/ or Zylux (Tyredog) service centre concludes that while under normal use, a product failure or malfunction occurred during the warranty period and was caused by a defect in material or workmanship (see Exclusions), the Customer will be asked to either complete a Return Merchandise Authority Form (RMA) and/or to ship to the nearest service point. The product must be packaged appropriately for safe shipment. To prove that the product is under warranty, the customer should enclose a copy of their receipt for proof of purchase. It is recommended that returned products be sent by registered mail as Zylux Distribution Pty Ltd. accepts no responsibility/ liability for goods lost or damaged in transit. Return Shipping costs to be incurred by the Customer.
If upon receiving a product for repair and if testing and examining the product has disclosed that the alleged defect or malfunction in the product does not exist or was caused by the Customer or any third persons misuse, physical abuse, water damage, unauthorised attempts to open, repair or modify the product or improper installation, this will not be covered under this warranty.
This Warranty is void if:
- The product has been tampered or repaired by unauthorised personnel.
- The warranty period has expired.
- If Purchased via an Overseas or a non approved Dealer / Supplier/ Ebay seller.
- Reverse Polarity power or Battery connection.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. For New Zealand customers, this warranty is in addition to statutory rights observed under New Zealand legislation.
Note: TYREDOG Kits purchased prior to 1st August 2021 all came with a 1 Year Warranty.
TD-1000A-X kits, Replacement Sensors / Relays and Monitors all come with a 1 Year Warranty.
1st August 2021