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Privacy Policy

Zylux Distribution Pty. Ltd. is committed to protecting the privacy of individuals. Zylux Distribution Pty. Ltd. collects or records personal information only which you provide freely via specific online forms, in writing, over the phone or by email.

Any information provided will be treated as confidential and used only for the purpose intended or stated on the form unless in exceptional circumstances where authorised by law, as part of the asset sale of the business or sale of a division of the business, or under other circumstances where permitted under the Act.

Email addresses will be used to respond to specific user queries and will only be added to a mailing list if consent is given. Email addresses will not be disclosed to any other party without the users knowledge or consent.

Where an individual chooses not to provide requested information, we will advise that individual of what impact this non-disclosure may have. For example, withholding certain information may limit our ability to provide or market services and products (Goods) to individuals.

We will often need to pass personal details such as your name and address to companies who perform parts of our service delivery. This includes organisations such as mail houses, third party fulfilment contractors, financial institutions, and web-hosting organisations.

We may need to provide information to Banks and recognised authorities for the purpose of fraud investigation. We may pass personal information to business partners such as our advertising agencies and research firms with these disclosures protected by confidentiality agreements.

If you would like to access your personal information, please e-mail your request via our Contact Us page on our site or email our Customer Service Department on info@zylux.com.au.
From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated.

Updated: 14th April, 2010